Casa Del Alma Hotel Boutique & Spa, San Cristobal de las Casas - Reviews, Room Options & Prices 2025

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About the Hotel

Avenida 16 De Septiembre # 24, Centro, San Cristobal de las Casas, Mexico, 29200

Casa Del Alma Hotel Boutique & Spa, a 5-star property in San Cristóbal de las Casas' colorful old town, features a bright interior courtyard with modern décor. The boutique hotel reflects Mexican culture through architectural elements and culinary offerings, while providing free WiFi throughout.

Personalized Room Comfort

All 27 individually furnished rooms at Casa del Alma Hotel Boutique & Spa offer premium bedding, pillow menus, and separate sitting areas. Each air-conditioned suite includes a 42-inch LCD TV, luxury bed linens, minibar, and electronic safe box.

International Fusion Dining

The Secret Restaurant serves international fusion cuisine, complemented by a full-service bar.

Wellness and Events

Casa del Alma's spa features a steam room, sauna, and gym. The property includes an elegant hall for social and business events.

Central Cultural Location

Located steps from the Mesoamerican Museum of Jade, the hotel provides access to nearby museums, theaters, and shopping areas. Chamula and Zinacantan are 15 minutes away, while Angel Albino Corzo International Airport is 49.5 miles from the property.

“Casa del Alma is perfectly situated just a short stroll from the heart of San Cristobal de las Casas, making it easy to explore local attractions.”view full review

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“Excellent location with helpful, friendly staff.” view full review

Top location:Highly rated by recent guests(9.4)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Private parking is possible on site for free.

Wireless internet is available in the entire hotel for free.

Other information

The hotel offers a full breakfast at the price of MXN 300 per person per day.

There are no cots provided in a room.

Pets are not allowed.

Year renovated:2011

Number of rooms:27

Former name

Casa Del Alma Hotel Boutique And Spa

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Suite Two Double Beds

Max:

4 persons

42 m²

Bed options:

2 Double beds

Shower

room details

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Suite

Max:

2 persons

42 m²

Bed options:

1 King-size bed

Shower

room details

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Junior Suite

Max:

3 persons

62 m²

Bed options:

1 King-size bed

Mountain view

Shower

Balcony

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Centre

San Cristobal de las Casas300 m

Airports

Angel Albino Corzo International (TGZ) 77.0 km

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Stunning Room Design

“The room beautifully combined modern and traditional elements, creating a cozy yet elegant atmosphere that truly enhanced my stay.” view full review

Really good Service

“The level of service was excellent, always attentive without being intrusive, perfectly accommodating our every request during our visit.” view full review

Relaxing Massage Experience

“The massage I received was incredibly rejuvenating, especially after a long day of sightseeing, highlighting the hotel's commitment to guest relaxation.” view full review

Delicious Dining

“Every meal we enjoyed at the restaurant was expertly prepared and beautifully presented, making dining a delight.” view full review

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Hairdresser
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Outdoor dining area
Special diet menus

Business

Meeting/ Banquet facilities

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Beach umbrellas
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Soundproofed rooms
Sitting area
Terrace
Dining table

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Avenida 16 De Septiembre # 24, Centro, San Cristobal de las Casas, Mexico, 29200

Map view

Avenida 16 De Septiembre # 24, Centro, San Cristobal de las Casas, Mexico, 29200

City landmarks

Museum

Na Bolom Cultural Centre

1.1 km

Church

La Merced Church

650 m

Miguel Hidalgo S/N

Arco del Carmen

660 m

Plaza 31 de Marzo next to the Parque Central / Zocalo

Catedral de San Cristobal de Las Casas

1.1 km

Museum

Amber Museum of Chiapas

650 m

Church

Guadalupe Church

1.2 km

Calle Tonala 19a Barrio del Cerrillo

Gallery Studio Cerrillo

630 m

Nearby

Church

Cathedral of San Cristobal

240 m

Church

Templo de Santo Domingo

360 m

Museum

Amber Museum

400 m

Calle 1ro. de Marzo # 16 Centro Historico

Kakaw Museum Cultural Cocoa and chocolate

220 m

Museum

Museum of Traditional Textiles

480 m

Museum

Mesoamerican Museum of Jade

250 m

Museum

Museo De Bichos E Insectos

110 m

Calle 28 de Agosto 4B Colonia Centro

LeK Museo

130 m

Calle Guadalupe Victoria # 38

Museo de Trajes Regionales

280 m

Church

Ex-Convent of Santo Domingo

340 m

Diego de Mazariegos # 23-c esq. 5 mayo Centro

Museo del ambar Lilia Mijangos

320 m

Church

St. Nicholas Church

230 m

Belizario Dominguez 5-A

Foro Cultural Kinoki

370 m

Museum

La Ensenanza

350 m

Calle Hermanos Dominguez 25-A Gradas a Sancristobalito

Mirador de la Escuela SolMaya

510 m

Mall

Esquina San Agustin

380 m

Belisario Dominguez 35 Barrio del Cerrillo

Enzue

380 m

Corner of Hermanos Dominguez

San Cristobalito

530 m

Gallery

Arteria Chiapas

540 m

Square

Historic Center

290 m

Church

Iglesia Del Carmen

560 m

Calle 5 de Febrero 6

Roman Catholic Diocese of San Cristobal de Las Casas

150 m

Gallery

EL PALIACATE Espacio Cultural

120 m

Restaurants

El Fogon de Jovel

160 m

Avenida 16 de Septiembre No. 11 Downtown

Cafe Bar Revolucion

140 m

Andador Eclesiastico s/n Corner with 1º de Marzo

Al Sazon que me Toquen

150 m

Andador 20 de Noviembre # 7 1 de Marzo # 11

Restaurante L'Eden

180 m

Calle 5 de Febrero near corner 16 de Septembre

Restaurante Lum en Hotel bo

280 m

Avenida 5 de Mayo 38 Hotel Bo

Restaurante Jardin Secreto

160 m

Av. 16 de septiembre #22

Los Magueyes

240 m

Calle 28

La Lupe

590 m

Calle Real de Guadalupe 23

Reviews and Ratings

Feedback from previous guests about their experience.

82%

enjoyed the hotel and would happily stay again

Outstanding restaurant quality

Comfortable, well-equipped rooms

Language barriers with some staff

Minor communication issues about bookings

8.2/10

Great

Rooms

8.4

Location

9.4

Service

6.8

Dining

9.2

Scott

United States, January 2025

8.6/10

We had an amazing four-day stay at this boutique hotel, which is perfectly situated in a quiet area yet close to the center of San Cristobal de las Casas. The rooms are spacious, clean, and quiet, with beautiful views, and the staff provided excellent service throughout our visit. The only hiccup was a slight communication barrier with some staff, but overall, it was a lovely experience which we would recommend to others.

Rooms

9.0

The rooms were spacious and quiet, offering nice views of the rooftops and Templo San Cristobal. I appreciated the opening windows for fresh air, rather than recycled air.

Service

7.0

Service was professional, though there were moments where communication could have been clearer, particularly about breakfast details. The staff was friendly overall.

Location

10.0

The location was fantastic, just a short walk to the main square and local attractions, making it very convenient for exploring the town.

Dining

9.0

The restaurant served dishes that exceeded my expectations, each beautifully presented and full of flavor. The dining experience was the highlight of our stay.

Facilities

8.0

The hotel offered great amenities including spacious parking and Wi-Fi, and the overall upkeep was impressive.

Dick

United States, January 2025

8.8/10

I had a lovely stay at this boutique hotel, which is incredibly classy and comfortable. The spacious and well-furnished rooms provided the best sleep quality I've experienced in my travels. The restaurant was a standout, serving up delicious, creatively presented dishes in a friendly environment. However, I did encounter some minor issues with staff communication, which could vary during my stay.

Rooms

10.0

The bedrooms were spacious, modern, and beautifully decorated with top-notch bedding that ensured a restful night.

Service

7.0

Service at the hotel was pretty good overall, but there were some language barriers. While most staff were friendly and accommodating, not all managed to communicate effectively in English.

Location

9.0

The hotel's location is fantastic, conveniently situated near all the main attractions and vibrant pedestrian streets filled with restaurants.

Dining

10.0

The restaurant exceeded my expectations! Each dish was full of flavor and presented beautifully, definitely the best dining experience of my trip.

Facilities

8.0

The facilities were well-maintained and aesthetically pleasing, enhancing the overall experience of the boutique hotel.

Outstanding restaurant quality

Language barriers with some staff

Patricia

United States, January 2025

7.6/10

I had a solid stay at the hotel with a fantastic location close to all the attractions in San Cristobal de las Casas. The room was clean, and the breakfast was quite good, but my overall experience was a bit marred by the language barrier with some staff and a mix-up with my room assignment. Still, I enjoyed my time here and appreciated the amazing local experiences I had during my visit.

Rooms

7.0

The room I stayed in was clean and spacious, but it didn't align with what I originally booked, which was a suite. I ended up with a deluxe room instead, which was comfortable but not quite what I expected.

Service

6.0

While most of the staff were polite and tried to be helpful, I did encounter some language barriers that made communication a bit frustrating at times.

Location

9.0

The hotel's location is perfect — it’s on a quiet street but still just a short walk away from the main plaza and restaurants.

Dining

8.0

Breakfast was pretty good, and the onsite restaurant had some delightful dishes that exceeded my expectations, especially in terms of presentation and flavors.

Facilities

8.0

Overall, the hotel's common areas are beautifully maintained and aesthetically pleasing, making for a nice atmosphere to relax in.

Amanda

United States, December 2024

8.0/10

I had a lovely stay at this hotel, which has an excellent restaurant and great views from the rooms. The location is fantastic, being close to everything, but there were some maintenance issues and the staff's English could be better. Overall, it was a nice experience, though there are areas for improvement.

Rooms

7.0

Our suite had a great view, but it lacked detail and had some maintenance issues, like the sliding door gap. The furniture felt a bit worn.

Service

7.0

The service was friendly and eager to help with arrangements, but communication in English was a bit challenging at times.

Location

9.0

The hotel is in an ideal spot, just a short walk from the main attractions and restaurants.

Dining

9.0

The restaurant exceeded my expectations with its delicious and beautifully presented dishes, and breakfast was definitely worth it.

Facilities

8.0

The hotel was aesthetically pleasing, and the common areas were well maintained, adding to the overall charm.

Daniel

United States, September 2024

8.8/10

I had a wonderful stay at this boutique hotel that truly captures the essence of comfort and style. The rooms were spacious, modern, and offered a unique charm that made my experience special. The dining at the restaurant was exceptional, with dishes full of flavor and beautifully presented. While the staff was generally helpful, there were moments of confusion regarding services included in our package, and a few aspects of our suite could use maintenance. Overall, it was a delightful stay with great value for money.

Rooms

9.0

The rooms were spacious and modern, equipped with all amenities. I loved that they had real windows, which is such a refreshing change from recycled air. The large bathroom was a nice touch, too.

Service

7.0

Overall, the service was good, but I did encounter a bit of a language barrier at times, which made communication tricky. Also, they seemed a bit too focused on hovering while we signed the bill. But they did assist well with transportation.

Location

10.0

The location is fantastic, just a couple of blocks from the main square, making it easy to explore local attractions. The street was quiet, providing a nice retreat from the bustling city center.

Dining

10.0

The restaurant was the highlight of my trip, featuring original dishes that were delicious and well-prepared. Breakfast was especially worth it and added great value to my stay.

Facilities

8.0

The facilities were well-maintained, with a lovely ambiance in common areas that added to the overall experience.